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Satellite Signal Issues
771 Signal loss on Satellite in 1 is on my screen I've reset my receiver and it goes to download my satellite Signal when it runs my receiver self check but it only downloads to 98% and then it stops and pops up 771 signal loss .
shannon02
ACE - Expert
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21.3K Messages
3 years ago
There are videos on youtube if you want to try to align the dish yourself otherwise you have to call DTV 1 800 531 5000 to setup a tech visit.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
In the meantime, please go to Menu, Settings, Satellite, and View Signal Strength.
From there, find the range of satellite 101 signal strength. Wait for all the numbers to populate. It is normal to see a few with zero strength. After done, press the ‘+’ button to be sent to satellite 99 (ca). Do the same thing you just did, finding the range of the numbers. Again, it’s normal to see a few with zero or low strength. Afterwards, do this same procedure for satellite 99 (cb), satellite 103 (ca), and satellite 103 (cb).
At the end, you should have gotten five averages for five satellites. 101, 99(ca), 99(cb), 103(ca), and 103(cb)
Post those here and we can tell you what you need to improve or if your signals are good and the issue lies somewhere else.
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