SWM splitter not working

What DVR/Receiver model numbers do you have?

What exactly "isn't working"?

If you have a SWM power inserter (power supply), you need to connect it via the splitter's "Power Passing" port so that the dish LNB gets power. 

I have the SWM power inserter. That is what I was referring to when I said the cable going to the receiver although I know that’s not exactly what’s going on. The satellite cable is going into opposite end of the cable that is connected to the the SWM inserter at the power to SWM and the other cables going from signal to IRD into the receiver. I have tv when I connect directly from satellite cable into the cables that’s other end is connected to the power to SWM. But when I plug my satellite cable into the splitter input and the other cable into the splitter outputs I have no connection for some reason. Sorry I know this description is somewhat hard to follow. 

Hi @SpencerLee, we understand the importance of having our service working properly. 

Let's meet in a Direct Message to take a closer look on your SWIM splitter and find a way to help you. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

Jersson, DIRECTV Community Forums

If you want connect the "To IRD" on the SWM power inserter to the single input port on the SWM splitter, the "To SWM" connects to the coax to the dish.

Again, what DVR/Receiver model numbers do you have?

Model: H24 - 700

We're waiting for you in the Direct Message @SpencerLee, please meet us there to continue the assistance. Happy to help!

Carlos, DIRECTV Community Specialist