Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

Sunday, April 11th, 2021

Universal Remote vs Genie Remote?

Our Genie remote was old and stopped working. We called and Directv sent us a new remote - but it’s a Universal Remote. Will this still work with our system or do I need to return it for a Genie? This is for the main system in our living room that controls all our components.

Oldest First
Selected Oldest First

New Member

5 years ago

I have not tried programming the DIRECTV universal remote yet, because when I looked on DIRECTV‘s website about how to program it, it has different programming instructions for their genie remote and the universal remote. The universal remote is a DIRECTV product, it just talks about the genie remote working properly with my genie system better. So I’m wondering if I need to return it and have them send me the genie remote instead.

ACE - Expert

 • 

21.3K Messages

5 years ago

The remote will work but only in IR.  You own the remote DTV will not take it back.


NEED HELP?