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True Resolution vs. Advertised Resolution

Over in installation and setup, it was noted that you can buy a 1080i designated HDTV but only be getting a max of 768.How is this possible and how can I determine if this is true on my HDTV?Mike

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Promotions are not true

I have DISH and very much want to go back to DirecTV so when I got the promotion for the $300 Visa Card today that says if I come back to DirecTV I would get this card. The promotions said it was good until 6/30/20 today is 6/8/20. I was soooo excited and I called gave all my information and after g

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Is what I am hearing true ?

On the news this morning I saw, scrolling across the bottom of the page, a message that stated WDAF Fox-4 would for some reason not be broadcasting, either all together, or certain upcoming events such as The World Series and/or NFL games? If this is indeed true it would be unacceptable. Seeing as h

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Email saying u-verse is available with app prior to install apparently not true

I received an email today saying my order was being processed and installation was scheduled for tv and internet.  The message said that I could use u-verse via the app while awaiting install.  I tried and was unable to use the app so I chatted with customer support.  They ended up escalating the ti

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Beware too good to be true

I recently switched from Comcast I've had nothing but issues with these scammers. I was told I pay 85 a month for the package special they are running for one year. First they took three weeks to setup before I could use it took three techs to setup and finally I was only using the service for a mon

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Tech Support just told me they are not currently supporting the ESPN app on IOS - true or not?

Just had my service installed 2 days ago (switched from Spectrum). Was trying to set up ESPN app so I could watch ESPN3. Kept getting an error that I was not authorized to watch *ANY* ESPN channel on the ESPN  app via U-Verse. I have U200 so I have all the ESPN channels which entitles me to ESPN3. F

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confused...this sounds too good to be true

I called yesterday and asked to be set up form the Whole Home DVR.I have a HR20-700 which is hard wired to my router, H21-200 in the bedroom with no network connectivity, and 2 standard SD boxes. I explained that I only wanted to connect the 2 HD boxes and to leave the SD boxes out of the setup, and

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Is it true that AT&T is phasing out uverse ?

Is AT&T phasing out their UVERSE offering ?  I am currently an unhappy UVERSE customer mainly because two local stations have been pulled from the lineup...AT&T blames it on Capitol Broadcasting and vice versa.....Tired of being in the middle and seriously considering leaving AT&T

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Official Solution

Lost my true local stations with receiver upgrade Jan. 12/2021

I now get "local" news and weather from 75 and/or 114 miles away. Tampa/Sarasota instead of Orlando/Daytona Fl. I live in Central Florida and DirecTV switched me to the Coastal Tampa and Sarasota area channels. Apparently it doesn't matter to ATT/DirectTV that for the last 15+ years at the same s

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Accepted Solution

Is it True that Direct TV no longer has NFL Ticket?

Do you have any plans to replace it?

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Chat told me supervisor fixed problem over the phone and it was NOT fixed, they then said they would come out next day. Not true .

We have a case ID 1-259839882607R2. It's our mountain rental home and the guests called DirectTV and we also called them and a supervisor said they did a reset over the phone and guaranteed me it was fixed.  I was on chat with Liam.  He told me to check with the guests and I did and they

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Streaming devices state they are buffering then hang, Says no Internet! Not True

I have 4 streaming devices, which have never worked reliably. I have called the DirecTV help desk about a dozen times. The problem starts with video stopping and a little spinning blue circle followed by a message that says "the video is still loading. Thanks for your patience."  Then state

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Receiver Suggestions? 5.1 or 7.1 with True HD and remote speaker capabilities...

Any suggestion on a good 5.1 100w AVR that has the latest in sound decoding (True HD, etc) but also has and AB out for remote speakers?OR, I'll go up to a 7.1 what has Zone "B" capabilities...I started with a Yamaha 465, but it didn't have an AB switch.. so I upgraded to the 665, but that is giving

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I heard your bringing back my local channel 6? Is this true or false

When are you bringing back my local channel 6?

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Comet tv

When did uverse acquire comet TV? We love it and didn't know about it til yesterday.

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If that was true how come the OTA channel was also missing the sound? The sats have redundant transponders so DTV can switch them at anytime.

 to the conversation: 

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Houston Local channel KHOU Pixelation and audio drop

KHOU pixelation and audio drop is back again. Don't see it on other local channels.  TPN map says Houston channels 2, 11, 13, 26 and 49 are on the same beam so if its' a downlink, DTV receiver or other in home issue it would seem like it should affect all of the channels on the link.  Don

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Is it true that there is a period in which you can cancel DirecTV Satellite without incurring the early termination fee?

I have seen mentioned a 14-day period - can anyone confirm?

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Official Solution

Can I come get a replacement gateway?

Can I come get a replacement gateway device?  My broadband light is blinking and switches from green for awhile, then red for awhile, then green for awhile, etc.  I booked an appointment for an AT&T technician to come to fix the problem, and I waited 9 hours for him or her to arrive.&

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receiver wont come on

got back from vacation and my receiver wont come on.  The power light is on but its dull.  Tried reseting it unplugged it for 15 sec pulled card tried everything.  anybody know what else I can do.  please help.

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how come dtv has 3 cinemax

How come dtv has 3 cinemax and all sat and cable companys has more we pay $12.99 a mth

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