My friend passed away his wife having hard time taking acct out of his name into hers and she showed death cert. customer service giving her run around not helping during this hard time for her! He used to take care of bills all time for family any suggestions

If someone dies, in order to cancel their account, is there a requirement for a death certificate?

Last time the race was postponed until Monday I programmed the DVR to record the regularly scheduled shows that would be on during the race. I get home from work and notice that nothing recorded. I got into the history and all those shows were "cancelled."Today I used the DTV website to remotely pro

Highly upset that the nascar Bristol race was not shown live tonight. This is day 2 of being an AT&T uverse customer and it may be the last. I'm not sure how a pre season football game completely trumps a race. I feel that AT&T should have found a way to show both like other providers. Very unsatisf

Couldn't watch NASCAR race today because of? Politics between xfinity and ATT? Hello, you broke my contract. I didn't pay u not to have what I'm suppose to be able to watch. You have been naughty and that's not nice. All NASCAR fans are a ( Let's say a little upset) . How about all you NASCAR fans c

The race was rescheduled from yesterday to this morning. I went through the guide and recorded all of the originally scheduled programs. The guide did not show the Nascar race. I have done this before for other rain delays and had no problems. When I got home nothing had recorded. I checked the hist

We've had DTV for maybe two months, and the receiver in our bedroom continually misbehaves. I thought it was a problem with a weak power source, because I goofed with that and the receiver worked correctly for maybe a week, but I moved some furniture affecting the power cord, and the receiver is now

Don’t miss the finish to the 2023-2024 NBA season! Our Race to the Playoffs offer starts now, running from 3/12/2024 to 4/14/2024. DIRECTV via Satellite: 1-Pay $14.99, Channels 750-768 Please note, our DIRECTV via Internet / DIRECTV STREAM NBA League Pass Premium offer is still at the prev

I'm the executor for Rick Angle's estate. His account number is [EDITED].  His phone number the account was based on was [EDITED}.  As executor, I continue to get a notice of a credit on his account.  I've requested that the refund be sent to me so as to include it in his estate's as

My wife passed away in August she was the primary account holder.  I have been trying to transfer/change responsibility. I contacted customer service and was told to take the Death Certificate to an AT&T store which I did and the rep. verified it.  I contacted customer service  again and was transfe

My husband died on April 8, 2019, after a difficult battle with cancer. I signed up for Directv account in November 2018 (he was too sick to sign up) and my own name. When I called today to cancel service (I actually don't watch TV), was told I must pay about $260 cancellation fee. If account was in

I have a series setup for qualifing and the race.  The race was on NBCSHD 1640 at 4:30am ET, so it was scheduled for 7:30 AM Pacific time (I'm in CA), all found automatically via the series but the times looked correct to me as per the advertisements.   The recording says it indeed started at 7:30 a

Xfinity Race live broadcasts must be available to me . C'mon ATT ,resolve this Fox Sports 1 broadcast issue or you will lose this customer.

I see today the US Open is broadcast on Fox Sports and the guide at least states Xfinity coverage for Chicago race tomorrow at 9:30. Does this mean a deal has been struck? If so, it's a shame AT&T looks upon their NASCAR fans as second-class customers. I have long suspected that when their white-col

Tuesday install MRV. Wednesday a HD DVR hard drive crashes. Saturday my second HD DVR crashes. Seems like a possible issue with the MRV. Systems is hard wired cat 5 e with gig switch and router.Any one else see this?

​Alorica is a criminal organization that contracts with Directv. Their number is 855-407-4768 (for now). They call people and pretend they are Directv employees and then attempt to scam people. If you refuse, you start getting text messages from their personal cell phones. One of them is 928-929-240

My in-laws have a combined billing account - DirecTV, internet and home phone. My father-in-law died, and my mother-in-law has continued to pay the bills.  She is now eligible and has qualified under the Affordable Connectivity Program (ACP) and Lifeline plans, under which she would recei

NBCSN Cut off NASCAR Races 2 weeks in a row! Because of rain delay on Sat, 10/10/2020, NBCSN stopped broadcasting on that station and moved programming to CNBC before the end of Stage 2 for the XFinity race.  Since we recorded the show on our DVR to watch Sat. night we did not know of the stat

I get a white screen when I turn on my tv; the menu will come up and allow me to change channels after a while of being on it will show different things that are on hbo and other channels. I have tired resetting every reciver in the house swapping out cables changing cables and hdmi port, mine is th

Mother-in-law passed away after being moved to an assisted living facility 2 weeks prior. AT&T instructed me to return Uverse and internet equipment and they would pro-rate the account. Once paid the account would go away. So what is the holdup? Her passcode passed away with her!! When I called cust