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Samsung QN75QN9oAAF 3 years old. Problem doesn't happen all that often, maybe 3 or 4 times a day. It is defiantly a DIRECTV equipment problem.
Gemeni screen goes black for about a minute then comes back
On my main TV I have a Gemini receiver. When watching TV it will occasionally just go black like it is off then about a minute later it goes back on without touching anything.
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@Nortiz That is understandable. I would give AT&T a call at (800) 288-2020 and explain the issue to the care agent and I'm sure they will most defiantly help you in finding ways to reduce the monthly cost. Good luck!
How can I lower my att bundle bill
I’ve been with you guys for years now, I keep promotions and I haven switch. My price seems to go up and up and I would like to know hat Incan do? I have other companies offers and discount.
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Hello @thereal1,We appreciate you reaching out to us on the Community Forums. This is defiantly not what we want our customers to experience. As a consumer myself, I understand your situation as I have been there before.Going forward, the best thin
COMPLAINT
I have ATT U-Verse TV and Internet. Recently through an act of God a tree fell on the line from the tap to the house and disconnected my service this is almost a week ago. My fiance called customer service the next day to report the issue and was given a one week turn around time to have service rei
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You own the WVB(Wireless Video Bridge) so you can recycle it. The HR44 appears to have been made nonreturnable but UPS/FedEX may still take it, if they don't take it then remove the access card and hang on to it in case DTV sends an envelope for it
returning my direct tv receiver and wireless video bridge
I received a letter stating I needed to return my receiver after cancelling my Directtv. The problem is the serial number in the letter is different than the one on my receiver. I wondering if you want the receiver or the wireless bridge because it really didn't say what equipment to send. Both, may
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I have the same issue. Last night I tried several things. First I made sure the main box was actually on. When you turn off the box with the att button on the remote it turns the box off as well as the tv. So pressed the power button & left the glass
Cisco wireless receiver known issue with playback of recorded content
The wireless STB has a known issue that T needs to address. When viewing recorded content, either SD or HD, the message "Press OK to See Your Recording" appears about every 5 minutes in a white box at the bottom of the screen. The only way to rectify is to press OK, which brings you to the recorded
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Why am I overcharged every month ?
Signed up for uverse internet and phone service . suppose to get a $42.00 discount every month for a year. Was correct for 1 month- now added back on .Every month have to send at least 30 min try to get to the correct person to fix it. This is the poorest service of any company I have ever dealt wit
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U-verse TV Account
""Minis are $99 and you will not get back the mini you had but the same model number"" I'm fully aware I would not get "mine" back. As stated in my post dtv tried to sell it to me for $199 at first then act like they were doing me a favor at $99.
Gemini disappointment
Got the new dtv Gemini upgrade for free with extending my contract. This replaced a genie mini 4k that was sent back when Gemini came in. The Gemini is trash. Turns off on its own ( yes energy save is turned off) and there is no rhyme or reason to when it happens. Apps buffer and nev
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Sungam. The way the two swm 8s are bridged' there is no logical reason why the multi room would stop working. The tech does not work for a contracted company. He was a DirecTv employee as well as his supervisor and was instructed to attempt to set
2 networks needed with DECA
I am having the whole-home DECA installed. I have 6 DVRs and was told by an installer today by phone that only 4 can be networked together on one network using DECA. He said I will have to have 2 networks. 1 network with 4 DVRs and the other with 2DVRs. He was unable to do the install today bec
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I agree with you it would be nice to have the NFL network. But with every streaming service has its pros and cons. But with Directv Stream, you do get the most for your money even without the NFL network as there are so many features that other stre
First Impressions
After one full week of a first-time DirectTV Stream subscription, my first impressions are that the streaming system, itself, is extremely good, but customer service is weak. I've been told a lot of things that just have not proven to be true. Tech Support seems to be much better than Custome
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Hmmmmmmmm, I see that they are offering a special for the U-450 package @ 99.00 then it goes up to the regular price in 6 months. I am going to call them though, I too think I'm paying too much for the U-450 package, plus I didn't want the sports pac
New on demand Format
The new on demand format is awful! The boxes look like att is trying to be like the facebook 'likes' which suck anyway. Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder. When I finally do get to a list the font
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Female rang doorbell with stat polo shirt and told use that if we sign up for at&t u verse that we can combine my and wife's cell plan with our at&t internet promised that were then in a fixed rate of 288 dollars for whole package or bundle.even had
Alleged AT&T solicitors came to my door
Has anyone had people saying they're with AT&T come to your door? I had a couple men come to my door trying to sell me on a deal with Direct Tv and offering a "better deal" even after I told them I'm with AT&T and happy with my current service and cost!
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Ever since AT&T acquired DIRECTV the CUSTOMER SERVICE has gone downhill. Took me over 20 minutes just get a human being to answer my early morning call regarding no FOX News or CNN plus several on-screen messages requiring Customer Service intervent
lucyand1al
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8 years ago
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Where is FoxNews?
I was watching Fox News this morning and a 6:00am the programming changed to Fusion and FoxNews is nowhere to be found? Trying to get technical support on the phone for the last ten minutes. How does this happen?????
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