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You are welcome!  Don't be a stranger on the forums.

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iPhone app has shows recorded that have been watched and deleted

There are several episode of shows that the UVERSE iPhone/iPad app has as recorded that I have already watched and deleted.  The deletion was days or weeks ago.  Seems to happen all the time but not in that much quantity. Anyone else having this synchronization issue?

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@tkb2000 - Cool!  Welcome! Don't be a stranger on the forums.

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All kinds of TV issues

Hi, New to the community, and hoping there's an easy solution for this one (possibly already posted?).  Thursday we started experiencing some freezing/glitching with live TV, and it's progressively gotten worse.  Last night I couldn't even access my DVR, pause live TV, or even record anything. I've

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Anytime!  Welcome! Don't be a stranger on the forums.

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U-verse Remote Power Button

Att Uverse Tv was set up in my home recently. The service is great so far, except for one irritating thing. Each day that I turn on one Tv, a message appears stating to hit OK to watch TV.  Whenever I do, still unable to flip channel until I press power putton on reciever. That might seem like a sim

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@katiejean wrote:Thank you so much!Anytime!  Welcome! Don't be a stranger on the forums.

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No Tudors On Demand?

I have Showtime, which gives me Showtime On Demand. However, The Tudors isn't listed even though on the Showtime website it says all 4 seasons are available On Demand. Any idea why???

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Hi @Lisssakathryn. Look at this thread.   Welcome! Don't be a stranger on the forums.

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9 years ago

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New Uverse screen savers

is there a way to find out where these pictures were take ? A couple I can guess as to where the location is (there's a picture taken at the Grand Canyon), but I'm really curious of the locations of the rest of them.

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Netflix: Stranger Things, The Crown, Umbrella Academy, Atypical,  The Durrells of Corfu & Utopia Prime:  Homecoming and I have to recommend the new Borat movie.  It's hilarious.

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Favourite hidden gem TV series on Netflix?

What TV show do I need to see? Try and steer away from the standout shows like Breaking Bad, as I'll likely have seen them. It has to be on Netflix, but I'll allow recommendations for prime as well. Made a similar post a while back about movies, and got a ridiculous amount of success with recommenda

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@Rainlei Yes, AT&T as a communication company does not always communicate, effectively.  I would recommend that you send a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you.Welcome! Don't be a strang

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Worst customer service I had experienced even before my U-Verse service is started.

So here's the story. I had been using comcast internet since 2005. And I would like to try something new. I did some research online and found that ATT offers similar internet speed(45mbps) to comast(50mbps). So I went ahead to placed an order online. An online sales rep had walked me through the wh

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Uverse has approximately 4.8m customers, No. 5 behind Comcast (22.4m), Direct (20.4), Charter (17.3) and Dish (13.5). Perhaps numbers 1 through 4 should get together and tell the networks what to put on the air.  I don't think it works that

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Lack of new episodes

So many shows in TV are still running episodes which were produced as much as 14 years ago.  Why do I continue paying for this?  Why does my provider (Uverse) not insist on newer content from the channel owners? Why do the channel owners think its OK to create about 6 new episodes a year fao any one

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Yes I reset everything. The even stranger thing is just the fast forward, rewind functions are effected. Volume, channel changes, toggling through the guide, turning off and on all function properly. I also did an equipment test from the remote and i

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2 years ago

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C61W-700 mini not responding correctly

My system consists of a Genie 2 HS17-500 and 2 C61W-700 mini receivers. One upstairs in a living room and one downstairs in a TV room. The mini receiver upstairs is not responsive to the fast forward and rewind feature on the remote. Sometimes it will work but it's very sluggish when it does. The on

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Thanks for responding to this message. Model # is 0252 7922-4189. I leased the receiver from DirecTV by calling the 800 #. I had already spoken with tech support who told me that the receiver cannot be activated over the phone. I would like to try ac

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Trying to activate new Genie DVR, getting error message

When trying ro activate new genie DVR, I get an error " invalid form data or unsupported data."  I followed all the direction to connect all the cables from receiver to TV.  Please help.

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HR24

DTV sent another update last night 0x10a very strange, what is stranger is I pressed the front panel record button while trying to dim the panel lights and a message came up saying the receiver is not authorized to record this program, tried other channels and recording.

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2 of the representatives I spoke with told me I needed someone to come out and change out something. And actually the one guy I talked to sent someone out without notifying me. I got a call from a stranger who said he was at my house. And I love that

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6 years ago

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File a complaint

I would like to file a complaint about att uverse.I have spent 4 hrs out of my life dealing with lies, and non consistent responses from att... I moved, and moved my ATT services. initially I was told that upon moving my services I would receive a rewards card for moving... I waiting a few days and

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If you received a credit a couple months prior to canceling the service, then that should have gone towards the bill to where it reduced how much you owe. Unless the credit was so extremely high it was more than those next 2 bills leaving a credit ba

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3 years ago

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have not received a refund

I cancelled my DirecTV service over a month back and have already returned all the equipment. I have a credit and was told that I will receive a refund in 2-3 weeks but have not gotten it yet. How shall I go about it?

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Welcome!  Don't be a stranger on the forums. They are indeed seperate but they usually use the same pair.  If you find that the POTS is interfering with the U-Verse (or Vice Versa), they in rare situations, can separate the two.  They did for me when

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U-verse internet only and POTS line

I am getting the forced Uverse switchover, and the tech is coming out tomorrow.With internet only, will my POTS lines connect to the RG, or come from the NID like they do now?I collect antique telephones, and occasionally like to use my rotary phones. I have read that people that have the full Uvers

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@Meanderer wrote:Yes, but it's not the same-more like an all sport (as in ball sports) network.  Forrest Lucas (of Lucas Oil) is/was putting together a "new" racing network MAVTV, but it's limited in scope.  Hi @Meanderer - well MavTV is carried by a

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No live sports on FS1?

I just read on the Fox Sports 1 site that it's contract with Uverse does not cover live events starting tomorrow (2/28) and Uverse customers will be blacked out from the Xfinity race at Atlanta (along with many other sports). Come on Uverse, get with the program and fix this please. Live sports are

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Daniel, I have called over 10 times, and they keep saying a supervisor will eventually call me, but nothing happens. I'm told to call a stranger whom I don't have contact information for, just to cancel their account. I work from home, so this has be

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2 years ago

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Unable to transfer service because previous tenant hasn't cancelled?!???

I am a 22 month existing ATT customer for cable, internet and phone service. I mention this because I have two months to fulfill of my 24 month commitment. I am moving and put the transfer process in motion weeks ago. Every time a date was confirmed for a technician to come out it wou

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This is not at all like happy hour pricing as a previous comment suggested. This is like a bar telling a long-time customer that they no longer qualify for happy hour prices because they're an "old" customer, while giving happy hour prices to the str

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9 years ago

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Penalizing Existing Customers with Higher Fees

I have been a customer of AT&T for voice, internet and tv for over 20 years. It is ridiculous to me that AT&T penalizes their loyal customers with higher priced bundle packages and only offers deals to new service. My bundle price went from $168 per month to $214 per month. When I look at your websi

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You're missing the point, and as an AT&T employee, you may in fact be biased. If AT&T had behaved ethically and allowed people to cancel online since they allow people to buy online, they would not have put themselves in potential legal jeopardy when

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Not being able to cancel service is incredibly unethical and possibly illegal

They take our business online, and our money, but when it comes time to cancel you have to call in. That's unethical. But, now, under the current circumstances, with no one at AT&T manning the phones it may be illegal. They are forcing me to pay for something I do not want. It's almost fraudulent.

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@FrmrYankeeGrl wrote: I have a Hitachi 31DX11B. @FrmrYankeeGrl - Did you get it to work?  I have an almost as old 36" Toshiba CRT set that we used the coaxial cable on but that stopped working, so I had to use the component cables. Please let us kno

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Help Installing Uverse on old TV

I had AT&T Uverse installed in a new home I bought prior to moving in.  I am now moved in and had no trouble connecting my 2 HD TVs but can't get my old 1993 Hitachie 32" TV to work.  Which cables do I use?

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The smart thing to do is to compare the bills SIDE BY SIDE.  The simple answer is that you had some sort of promotion (24 months?) that ended.  Have you done that?  Have you compared the higher bill to a previous bill?    It's better to be prepared w

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How do I contact a Supervisor or Manager for complaint regarding my uverse bill?

I have been a loyal customer for over two years. My Bill with taxes has been around $110 monthly. Today I receive my Bill and it's $208.68. I called billing and was tranfered to 6 different representatives, that i had to start all over again and explain why I was calling to each representative. I wa

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