thomaslilly1
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Thursday, October 7th, 2021

cancel direct tv stream

I was att tv now customer and want to cancel direct tv streaming. It has been impossible to do so. When I log into account it tells me my account is cancelled but that is an old Direct tv account.  

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5 years ago

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four80volt

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2 Messages

5 years ago

Chat would be great if it worked.  I have tried for two days now...still says they have a problem

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DIRECTVhelp

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255.9K Messages

5 years ago

Hi@four80volt Thanks for contacting us!

We are here to help. Please create a detailed post  from your profile, so we can take a closer look and assist you from there.

Thanks!

Mauricio Community Specialist

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four80volt

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2 Messages

5 years ago

I use my Android phone...and two different desktop PCs all on different networks.  All came up with the same message when you click the "cancel now" button.  Message is "service cannot be processed at this time...please try again later"  I have tried for two days now.  Called Directv....not much help for streaming.

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DIRECTVhelp

Community Support

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255.9K Messages

5 years ago

Hey there, @four80volt. Thanks for reaching out to us! 

 

Please create a new post on your profile and we can move forward with the assistance you need.

 

Thank you.

 

Matthew, DIRECTV Social Media Specialist 

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