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Friday, October 21st, 2022

Cannot cancel subscription.

I can't cancel my subscription. I log in, go to Account Overview, Manage my Subscription, and when I press "Continue to Cancel", it won't work. I tried multiple different browsers and my desktop monitor -- same problem. I only have a free trial right now and would like to NOT be charged for something I have been trying repeatedly to cancel.

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3 years ago

Same problem, talked to 3-4 agents all foreign, they didn't speak English well or understand it,  for 3 months I've tried to disconnect this service, so now I have a bill for $411.47. Didn't ask for it after my contract ended, they just added it without my permission 


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