Hi @bcbsncjlj Thank you for responding. I am extremely frustrated. This particular error came from my ipad in the stream app. When I try to log on. I signed up two days ago. I cannot log into any of my devices for stream.
Ok. How do you fix? Where do I change my credentials on the Directv stream? Thank you so much for your help! I am not happy with this particular bug. I do everything through this account and I don't want to change that.
Hi @Benfmarshall , we want to help figure out why you're getting that error code.
Let's connect with us in a Direct Message to take a closer look. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums) to get started.
Benfmarshall
New Member
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4 Messages
4 years ago
Hi @bcbsncjlj Thank you for responding. I am extremely frustrated. This particular error came from my ipad in the stream app. When I try to log on. I signed up two days ago. I cannot log into any of my devices for stream.
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Benfmarshall
New Member
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4 Messages
4 years ago
Sorry the message is Subscription Needed Error code 8013
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Benfmarshall
New Member
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4 Messages
4 years ago
Ok. How do you fix? Where do I change my credentials on the Directv stream? Thank you so much for your help! I am not happy with this particular bug. I do everything through this account and I don't want to change that.
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DIRECTVhelp
Community Support
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255.9K Messages
4 years ago
Julian, DIRECTV Community Specialist
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