I'm getting double billed for Directv Stream

So the only way to contact support is by telephone? I hate this company already...

@Anders8 there is also a chat option but the folks on there are usually incorrect and misleading the customer. How else would you want to reach them? The only other way I can think of is via email (DIRECTV STREAM does not have email messaging FYI) but that is almost similar to online chat. Online chat is not recommended at all, thus making the only suitable option to call DIRECTV STREAM.

We're here to find out the reason of the charges, @Anders8.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

We'll take things from there.

Hailey, DIRECTV Community Specialist

@bcbsncjlj if you call them at the number below in my greeting and say that the service being called for is DIRECTV STREAM, a representative for the service will assist on the phone. AFAIK they have phone support. Maybe I am wrong.

@bcbsncjlj that link you sent scroll all the way down and the right shows a phone number and support hours. 

It says "Give Us a Call"

Sorry, not trying to come out rude. Just a little confused because I know for a sure fact that you can call.

When I have an issue I contact DirectvHelp on twitter. It's better than their phone and live chat support.