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New Member

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5 Messages

Tuesday, May 17th, 2022

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One Account/Two Homes/Multiple Devices?

I'm exploring DirectTV Stream. I have a primary residence and a vacation house in another city (same state). In my primary home I have 4 TV's, each with dedicated AppleTV devices. In my vacation home I have 3 TV's, each with dedicated AppleTV devices. I'm not interested in multiple simultaneous streaming capability since it would be very rare that more than 1-2 people are streaming at the same time.

Question: Can ONE account (at my primary residence) service BOTH houses?

Question: If yes, can I set up different local channels? A set for primary residence, and different set for my vacation location?

Thanks!

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Community Support

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255.7K Messages

4 years ago

Hi @mariapadilla2207, We appreciate you bring this to our attention.

 

We know having your service working properly is a must, and we don't want to see you go. Allow us to work on a fix and give a closer look at this issue. To better assist you and take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat Icon next to the bell icon in the upper right corner of the Forums)

We will be there waiting for your answer.

Adriana, DIRECTV Community Specialist

Expert

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6.5K Messages

4 years ago

@mariapadilla2207 AT&T has nothing to do with the service.

New Member

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15 Messages

4 years ago

I pay ATT for my service and signed up for the tv service at my local att store so they have something to do with it!

Expert

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6.5K Messages

4 years ago

AT&T and DirecTV are now 2 separate companies. If you have a complaint with the service, then the issue is with DirecTV.

Contributor

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4 Messages

2 years ago

I'm in the same situation... did you confirm that you can use a single account to access your live TV streaming on an Apple TV from both locations?  We have 3 TVs with dedicated Apple TV devices in one location, and 2 in the other... and we are only using the service in one location at a time.  Thanks!

Expert

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6.5K Messages

2 years ago

Yes you can use the service at different locations under one account..

1 Message

2 years ago

Can two households located in different cities share one Direct TV Streaming account.  Are they able to watch the same channels (e.g. a sports channel) simultaneously.  Also, will only the local channels of the billing zip code be accessible to both households? These are questions for sharing the Ultimate package.

Expert

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6.5K Messages

2 years ago

Depends on the device. If it has GPS or location services you will receive the traveling location locals and sports, etc.


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