I did this earlier. The problem is that there is no "Payment methods" button or option on the "Billing & Payments" page for me to click on. Just not there.
Thanks for circling back and for sharing the outcome. Did you subscribe to DIRECTV Streaming through an In-App purchase via Amazon, Roku, or Google? If so, you can actually manage your payments through their website. Complete steps are on the link we shared. John, DIRECTV Community Team
@doggit123 the change payment button is there for me. Make sure popup blockers are off. If you go to the directv.com website and login then hit account overview--then payment methods a popup comes up for me to change your payment method. If that doesn't happen for you----after you click "payment methods" then scroll down far (on the billing and payments page) ---past the upcoming changes ---your payment method (last 4 digits) will be displayed with a "change button under it"
DIRECTVhelp
Community Support
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256.1K Messages
1 day ago
You can still absolutely update your DIRECTV payment method online, @doggit123. Follow the step-by-step guide here: Update Payment Method for DIRECTV | DIRECTV Support Charles, DIRECTV Community Team
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doggit123
New Member
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16 Messages
22 hours ago
The steps you reference tell me to do the following....
I did this earlier. The problem is that there is no "Payment methods" button or option on the "Billing & Payments" page for me to click on. Just not there.
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DIRECTVhelp
Community Support
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256.1K Messages
21 hours ago
Thanks for circling back and for sharing the outcome. Did you subscribe to DIRECTV Streaming through an In-App purchase via Amazon, Roku, or Google? If so, you can actually manage your payments through their website. Complete steps are on the link we shared. John, DIRECTV Community Team
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Ludwick577
ACE - New Member
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3.8K Messages
20 hours ago
@doggit123 the change payment button is there for me. Make sure popup blockers are off. If you go to the directv.com website and login then hit account overview--then payment methods a popup comes up for me to change your payment method. If that doesn't happen for you----after you click "payment methods" then scroll down far (on the billing and payments page) ---past the upcoming changes ---your payment method (last 4 digits) will be displayed with a "change button under it"
(edited)
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