5 Messages
Website works but app wont
Subscribed overnight to DIRECTV stream, new email that has never been used with DIRECTV or ATT. I can login to the website and stream through the browsers no problem but when I try and log into the app it says error 201 username and password not found and won’t let me login. Talked to support chat 3 times and not one fixes it and then ends the chat.
Drfreakimp
5 Messages
2 years ago
Care code 201
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Drfreakimp
5 Messages
2 years ago
I am using an iPhone and iPad trying to log into the direct tv app. I am definitely not subscribed to the satellite subscription, when I log in to the website it very clearly says DIRECTV STREAM choice subscription
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Drfreakimp
5 Messages
2 years ago
So there is something wrong with DIRECTV then. I have completely signed out of providers in Apple settings, deleted the app multiple times, clear all cache data on the phone, redownloaded the app, changed the password and still nothing unfortunately
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Drfreakimp
5 Messages
2 years ago
No I created a completely new email address just for DIRECTV because I saw on the forums the issues.
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