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Sunday, August 14th, 2022

Audio, but No Picture

Randomly my screen will go black but I will still have audio. I've restarted the router and cable box but it doesn't resolve the issue. Anyone else have this problem? I cannot get help from tech support or customer service.

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ACE - Sage

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46.7K Messages

3 years ago

What streaming device are you using to view DirecTV Stream? Cable box?

Does this only happen with your DirecTV Stream service?

When did the problem start?

What channel(s)?


NEED HELP?