Mine both show that on the website as well. Has for some time. I think that's a glitch b/c both of mine are set to auto sign in I contacted their twitter support. I've never had to sign in to either of my Dtv Stream devices (Gemini Air and Gemini box)
Hello. We know having access to your devices should be easy and time-saving. We apologize your device has disabled this feature for you. However, It can't be turned on again by following the steps on the next link: https://www.directv.com/support/stream/article/KM1441862 for your device to have the auto sign-in configured and make it easier. Remember DIRECTV is here to help you. Sergio, DIRECTV Community Specialist
Accepted Solution
Ludwick577
ACE - New Member
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3.7K Messages
3 years ago
Mine both show that on the website as well. Has for some time. I think that's a glitch b/c both of mine are set to auto sign in I contacted their twitter support. I've never had to sign in to either of my Dtv Stream devices (Gemini Air and Gemini box)
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
What devices are you referring to? Are they streaming devices/tablets/phones? Also, do you have DIRECTV STREAM or DIRECTV satellite?
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DIRECTVhelp
Community Support
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256K Messages
3 years ago
Hello. We know having access to your devices should be easy and time-saving. We apologize your device has disabled this feature for you. However, It can't be turned on again by following the steps on the next link: https://www.directv.com/support/stream/article/KM1441862 for your device to have the auto sign-in configured and make it easier. Remember DIRECTV is here to help you. Sergio, DIRECTV Community Specialist
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