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34 Messages

Tuesday, September 20th, 2022

Can overheating streaming box permanently ruin modem

As I have posted before,, I am on my third box that can't connect to the internet after a few days, and has the red light flashing,  Someone mentioned over heating.  I have a Samsung, where everything plugs into a box and the DTV box is sitting next to it.  If it were overheating, though, wouldn't it just shut down, rather than destroying the modem?  I've been using the Roku stick, but ordered the better Roku from Target, since I've given up all hope of getting a DTV box to work for more than a few days.  I would just like to know for sure that moving the DTV box as far from the Samsung one as I can would solve the problem.  I do not want to send the one I have now back just to get another bad one, plus, the first one I sent back, which they got, they never took it off my account, and I do not want to go through that hassle again; however, I would if I knew for sure that the problem is over heating.

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ACE - Expert

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14.1K Messages

3 years ago

It's just about impossible for your DTV box to "destroy the modem". Your posts seems to say the modem is OK (since you haven't replaced it) but it's the DTV box which is failing. Three boxes in a row means it's an external issue. Unless the box is in an enclosed space overheating is incredibly unlikely. That means it's an electrical issue, how is the box connected  - to power, to the samsung, what sort of cables? Have you tried it with a different TV. to see whether the box is in fact faulty?


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