New Member
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1 Message
DIRECTV, WHAT IS GOING ON??
I have been trying to sign up for DirecTV for a bit. I keep on getting error messages so I call my bank thinking their blocking the charge, nope! So I call DirecTV, they tell me its the bank which I told them its NOT! They then proceed to tell me my account is flagged for fraud or something? I dont even have a current directv account..
FIX THIS DIRECTV, I HAVE TRIED 4 DIFFERENT CARDS, ALL THROUGH DIFFERENT BANKS TO NO AVAIL!!
DIRECTVhelp
Community Support
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256.1K Messages
28 days ago
Thanks for bringing this to our attention, @cdrouin704. We have a specialist ready to assist. Sending you a DM now. John, DIRECTV Community Team
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Lyndarose
New Member
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2 Messages
11 days ago
When I try to watch on my PC I get an error screen, I have tried Google Chrome and Mozilla. Last week I was able to get in today, again, usually I error out. I have also cleared my cache. What is going on.
An error occurred while processing your request.
Reference #219.460ed217.1778799608.f6b88f5
https://errors.edgesuite.net/219.460ed217.1778799608.f6b88f5
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Ludwick577
ACE - New Member
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3.7K Messages
11 days ago
@Lyndarose Try a Chrome incognito window.
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DIRECTVhelp
Community Support
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256.1K Messages
10 days ago
We apologize for the trouble, @Lyndarose. Let's get this sorted out for you. Are you trying to sign up for a new DIRECTV account, or are you logging in to watch with an existing account online? Charles, DIRECTV Community Team
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Lyndarose
New Member
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2 Messages
10 days ago
I was able to get information from a phone call. Turns out your website and my modem do not like each other. I turned off the Modem and back on, and then the website came through. My husband then tried on his PC which is newer than mine, and the same thing. He also got the error message and after we restarted the Modem it worked. Why would that be?
Lynda
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DIRECTVhelp
Community Support
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256.1K Messages
10 days ago
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