empty program showing in dvr

thank you for your help

just wonder why the streaming box won't do it.

Hopefully just a glitch. I've never had an issue deleting recordings from the DirecTV Stream box menus. 

Hello @dudeinin Thanks for reaching out to us regarding your DVR recordings not deleting properly. We are happy to help.

Let's try some basic troubleshooting steps:

1.Try closing the app completely and restarting the app.

2.If that doesn't resolve the issue, try to power down the box and unplug it for 30 seconds and then power it back up and see if the deleted recording is gone. 

Let us know if this help!

Teniel, DIRECTV Community Specialist

I've never had this issue with my Dtv stream box. 

Teniel, DIRECTV Community Specialist.

if you read above i was able to delete on online and not with the directv streaming box. i did do a reset via red button after reading several other forums here and reset seems to fix most issues, but i did not unplug streaming box to do a reset.

 only been here 5 days now .my biggest complaints so far.

1-on the guide, there is no notification showing a program is recording.  you have to click the program and it shows there.  should be able to scroll thru guide with out clicking programs to find out if its recording or not.

2-the guide does not show the program is new, only way to tell is buy air date  and to find air date you have to click program and it shows air date

3-when you click program, there is not enough info there, cast, director and ratings

4-it is so much easier to use guide on internet then on tv screen and even there you have to click the program to see if its new and recording or not. way to many clicks.

i don't use social media so can you give me an area to communicate with you here where no 1 else can see.

only here 5 days and your format here is so much harder then cable providers.

how long has this streaming service been around ?

thanks and HAPPY HOLIDAYS TO ALL

Hey @Dudeinin, thanks for bringing this to our attention.

We appreciate you feedback, it help us to improve as a company, as well as to grow to offer you a better experience.

Camilo, DIRECTV Community Specialist