Scholar
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17 Messages
I have to reboot my box dailiy
For some reason I have to reboot my Streaming box daily. After sitting for several hours without being watched, the unit says there is no connection and the only resolution is to reboot. I have no issues with any other wireless devices and the box is directly above the router and I typically have 350-400 Mbps. I bought the units on Ebay so Direct will not support them. I get that but I seriously doubt that three boxes would be defective and all of them have to be rebooted frequently. I have performed a hard reset and re-entered all of my information (total (Edited per community guidelines)) but so far this hasn't changed anything. Any suggestions?
detuch254
ACE - New Member
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5.2K Messages
3 years ago
When you buy boxes from eBay they usually are stolen or otherwise attached to the old owner’s account and cannot be used. You should return those three boxes as soon as possible.
Anyway, you posted in the DIRECTV satellite forum so I’ll move this to the stream side.
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dspindler
Scholar
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17 Messages
3 years ago
That's quite an assertion to state the the boxes are "usually stolen." If the boxes were still attached to the prior owner's account I could not have activated with my credentials. I bought them from a reputable retail seller and there have been no problem with the boxes other than having to reboot them frequently.
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Ludwick577
ACE - New Member
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3.6K Messages
3 years ago
Are you connected wifi or ethernet? If wifi, try an ethernet cable and see if it happens.
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