New Member
•
3 Messages
My DVR won't record.
My DVR won't record. I get this message"Looks like something went wrong. We couldn't set the recording you requested." Can anyone help me?
Thanks
-Nancy
New Member
•
3 Messages
My DVR won't record. I get this message"Looks like something went wrong. We couldn't set the recording you requested." Can anyone help me?
Thanks
-Nancy
Accepted Solution
Official Solution
njmrountree
New Member
•
3 Messages
4 years ago
It turns out that my mailing address was incorrect. I had ordered service before I moved from Houston to Austin. They had my mailing address as Houston, because they mailed equipment there, but I'm using it in Austin. Once they corrected the mailing address, everything works perfectly.
0
0
njmrountree
New Member
•
3 Messages
4 years ago
It's my DirecTV Stream device that is connect to my TV. I have tried rebooting, by pressing the red button on the side. I'm a new subscriber, and have never used any of this before.
0
0
DIRECTVhelp
Community Support
•
255.9K Messages
4 years ago
To better assist you we would like to confirm some information:
Can you share what's the internet speed?, and
Is this issue appearing in all the channels?
Please make sure the device is updated with the latest version to prevent glitches in the service.
We'll be waiting for you.
Daniel, DIRECTV Community Specialist
0
0
DIRECTVhelp
Community Support
•
255.9K Messages
4 years ago
That's great!
Thank you for being a loyal DIRECTV customer. Please reach back out here on social media if you need anything in the future!
Jennifer, DIRECTV Community Specialist
0
0