New Member
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2 Messages
Netflix not working on DirectTV Stream
When I used the DirecTV Stream, Netflix App, I cannot download all movies and shows, only some of them. The error I get is: tvq-pb-101 (5.2.5)
I have had DirecTV Streaming for 3 days. The same thing happens on both DirecTV Stream boxes on two different tv's.
I've spoken to DirectTV Stream 5 times and they said it was a Netflix problem. I spoked to Netflix 4 times and they said it was a Direct TV Stream problem.
Any ideas?
bcbsncjlj
Expert
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6.5K Messages
4 years ago
Are they 4K movies? The service does not support 4K.
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StreamKing
New Member
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2 Messages
4 years ago
Found out the problem. When I was told to hold the red reset button in, no one told me you had to hold it in for a full 30 seconds to get a complete reset. Now works fine.
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Happy to read that you are now enjoying other apps using our devices without any issues, feel free to reach back to us any time you need support.
We are here to help!
Andres, DIRECTV Community specialist
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