New Member
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4 Messages
NEW Sports Tab - Scores
This option popped-up on my DirecTV Stream Preferrences. It appears to have been turned on by default, but I can find no information on how to access it. Anyone know how to access this feature?
New Member
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4 Messages
This option popped-up on my DirecTV Stream Preferrences. It appears to have been turned on by default, but I can find no information on how to access it. Anyone know how to access this feature?
DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
Sebastian, DIRECTV Community Specialist.
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
@KgmHome Which device are you using? Not seeing it under preference on my Dtv Stream box.
(edited)
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KgmHome
New Member
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4 Messages
4 years ago
ROKU
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hello KgmHome, please meet us in a DM to take a look into this. Please check your DIRECTV Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums) Jakob, DIRECTV Community Specialist
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KgmHome
New Member
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4 Messages
4 years ago
I’m sooty as I am new to the Forum. I can’t find what you are referring to.
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hey @KgmHome, we just sent to you a private message, you can try to check it now in your Message Inbox, (it's the chat icon next to the bell icon in the upper right corner of the Forums).
Thank you!
Ana, DIRECTV Community Specialist
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tpmcmaho
New Member
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2 Messages
4 years ago
What’s the sense of having the forum if you take the resolution to a private chat? I came here for answers but you don’t post them. How about putting instruction on how to use the sports tab here? :/
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
Sports scores are found on the tiles/boxes of channels carrying a game. Under your recent channel if you have been watching a sports channel----under sports tab also. Like on Bally's sports channels, nba channels, nhl channels etc. U can turn them on in preferences/settings.
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Jrandomuser
ACE - Expert
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1.2K Messages
4 years ago
@tpmcmaho - the @DIRECTVhelp reps are generally useless and clueless. There are competing theories as to why they almost always try to take things private (and in this case, fought over the chance): one is that they get paid bonuses for each thread they take private (maybe because it makes it look - a little - like the problem went away), while the other is that they don't want to publicly display the fact that they have no clue to anything about the service (beyond possibly things in their scripts, which is why when they do say something publicly about a technical issue it is generally unrelated to the actual question - they see a keyword and randomly pick something from their script that includes that keyword).
WRT to the question itself - I think it is supposed to behave as @Ludwick577 indicates, but I personally haven't seen this yet. That might be because I haven't had time to watch much sports coverage since the feature was apparently added. It might also be that it hasn't yet been added to the platforms I mostly use.
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
It is on the tiles/boxes/squares whatever u want to call them that show the channels. Like the tiles on your recent channels. The scores are on the boxes if a tile shows a game. On your recent channel (like if u have had on a Bally's sport channel, NBA channel, NHL) --anywhere you see channel tiles that currently have a game on.
Here is a pic: https://drive.google.com/file/d/1KpJM1yLC1LeRVgMA5D6QXT07noDEOTsL/view?usp=sharing
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tpmcmaho
New Member
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2 Messages
4 years ago
Ah OK I understand now. I though it would be something like old Direct TV Sat where the scores stay open in a sidebar while you watch other channels. Thank you for helping!
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