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Saturday, October 8th, 2022

Osprey DTV Stream Box doesn't control Sony TV volume

I have Sony X850E and a refurb Osprey box purchased from Directv Stream. I can change DTV Stream channels on the Sony tv using the Osprey remote, but the tv volume cannot be changed with the Osprey remote. Is there some setting I can change to make the Osprey control the tv volume? I much prefer the Osprey remote for DTV Stream operation. I have the Osprey box connected to HDMI3 on the Sony, which is the ARC port.

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Community Support

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255.7K Messages

3 years ago

Hello @jefry876  we know how important it's to have all the features working properly. We want you to enjoy your service at its fullest.

Please click here, you will find how to set up your DIRECTV STREAM device and control remote. Also, here you can explore the DIRECTV STREAM remote, and all its functions.

Feel free to reach out to us if further assistance is needed.

Luisa, DIRECTV Community Specialist.

 


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