Proper way to hook up C71kw-400to a Sony Multi ChannelAV receiver

That is the way streaming devices work. They need to be connected directly to the TV.

Well the directv streaming device has an option to use tv speakers or a home theater system so I am back to square one . My AV is old 2006 maybe its too old for the new technology but it is equipped with HDMI  for input, VCR and Monitor out. I need more help,

my issue is sound and picture , I get neither if I run the input to my AV  so I think I need to set it up in tandem as the voltage from the stream device is not compatible. So do I just plug the  HDMI into the Samsung one conect and run a optical cord from the stream device to my AV?

If your Samsung is a Smart TV, just download the DirecTV Stream App and eliminate all of the extra equipment.

tried that but My Samsung is about 6 years old and I still want the audio thru my AV, My back went out moving all my equipment but I have a optical cord so I think that will work. Will post the answer for every one else if it works, Why can't the engineers at AT&T but it in the instructions for us old guys.

@chicoharv1, we want to provide the best assistance possible. In case you have additional questions,reach us back. We're here to help.

Anderson, DIRECTV Community Specialist

It's kind of fixed,I had to use the optical cord , I had a switch on the AV changing it to digital. I also had to reprogram the remote to stereo to get sound , not surround sound. I still can't use the remote to control the volume, but I can do that with the Sony,the Samsung and my Harmony. It would be nice if the Directv remote could control it all, any more suggestion would be appreciated.

Hi @chicoharv1, we are here to help.

We want you to enjoy the service with no issues.
Let me share that since each device needs its own remote control to work, the DIRECTV STREAM remote control will work for DIRECTV STREAM box only. You can also try some steps to Fix DIRECTV STREAM remote control issues and get it properly working with your DIRECTV STREAM device.

Let us know how it goes.

Maria, DIRECTV Community Specialist

@bcbsncjlj - you don't have to hook up the streaming device directly to the TV. I have mine connected through my AVR and it works just fine.

Not saying you can't. The proper way is for the streaming device to be connect first to the TV. If it works for you that is great.

Why? It's just an HDMI connection. The device and the TV are unaware of what they are connected to.

My only problem now is the DirecTV remote will not operate the volume and control my AV but all of my other units will show there must be something wrong with the remote DirecTV remote I am getting a new one sent to me anyway it's supposed to be here tomorrow

Happy to hear your new remote control is on its way, @chicoharv1.

Once it arrives, you can check here the steps to pair your new remote.

If you need extra help, we'll be here for you.

Alejandra, DIRECTV Community Specialist