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Saturday, September 4th, 2021

Remote Control Mic Button Is Not Responding

The top buttons are lighting up blue but not flashing twice. When I press the mic button Alexa says "There was a glitch! Try again in a few seconds"! What should I check?

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Community Support

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255.6K Messages

4 years ago

We can help with your programming, @vlrlake1.

  1. Press Menu
  2. Select Help, information
  3. Select Troubleshoot & Resolve
  4. Press OK
  5. Select TV, Remote Control, Troubleshooting, then follow the prompts

We have more remote solutions here. 

 

We're here if need further assistance.

 

Rickey DIRECTV STREAM Community Specialist


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