New Member
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5 Messages
setting up account
I cant get account to set up. It keeps saying its sending a code to my email but I never receive the code. I never get past this point. How do I get account to set up?
New Member
•
5 Messages
I cant get account to set up. It keeps saying its sending a code to my email but I never receive the code. I never get past this point. How do I get account to set up?
detuch254
ACE - New Member
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5.2K Messages
3 years ago
Weird. I don’t recall DIRECTV STREAM asking for email verification when you first sign up. If I am wrong someone please correct me, thanks.
Be sure you are signing up on the right website (DIRECTV.com). If you continue to have issues, try signing up on a different device, using a different email address, etc.
If DIRECTV STREAM does indeed have email verification, check your spam folder. If nothing, you’ll have to order it over the phone.
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DIRECTVhelp
Community Support
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255.9K Messages
3 years ago
Hello @KarlSteiner, we know the importance of managing our account online.
Please confirm if you are trying to register a DIRECTV Satellite account or DIRECTV STREAM account.
Jonathan, DIRECTV Community Specialist
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KarlSteiner
New Member
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5 Messages
3 years ago
It's directv streaming. It never sends the verification code to my email despite repeated attempts. It is a valid Gmail account.
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KarlSteiner
New Member
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5 Messages
3 years ago
It asks for verification after I login on my wifi account. I can login on my own wifi but directv says it needs verification before going any further. I started from a directv url for account creation and it transferred over to an AT&T site. It then sends out the code to my email but I never receive it.
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DIRECTVhelp
Community Support
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255.9K Messages
3 years ago
@KarlSteiner, Thanks for confirming. We're on your side to resolve this registration issue.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
Jonathan, DIRECTV Community Specialist
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KarlSteiner
New Member
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5 Messages
3 years ago
Where is Directv Message inbox? I can't find any chat icons.
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KarlSteiner
New Member
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5 Messages
3 years ago
I found it. Some reason it didn't show up earlier.
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