1 Message
Time is wrong on my streaming app
The DIRECTV streaming app on my Samsung tv has worked great for a long time. All of a sudden today the time is wrong, which makes the tv lineup on my Guide wrong. It currently says it's 8:06am when it's actually 7:47pm.
Funny thing is, the tv shows under Watch Now are correct, plus the time (and guide) is correct when I log into the app on my phone and computer... it's just my tv. I've tried deleting/re-installing the app, nothing under Settings helps, the time on my tv is correct, and I spoke with customer support (who were unable to fix it).
Is there anything I can do?
DIRECTVhelp
Community Support
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256K Messages
3 years ago
Hi Jen. Thank you for bringing this to our attention. I have received your request about your issues with the time settings and will send you a private message shortly to better assist you with solving this. Luisa, DIRECTV Community Specialist
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Milo23
1 Message
3 years ago
I have the same exact issue, also a Samsung tv
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Htx
2 Messages
2 years ago
I’m having the exact same problem - the time is showing as 14 hrs behind…also a Samsung smart tv. How does this get resolved??
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