Contributor
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1 Message
$100 reward card redemption Expired.
I was a U-Verse customer last year. I got a 100$ reward card in January 2013 and I didn't expect it would expired on April 2013! It is even less than 4 months! I thought it was a debit card so it should last for at least a couple of years. No one remind me it expires so soon and I never received notification to use the card. I called customer rep but the rude girl said that they cannot help me as i am no longer U-verse customer plus it has been more than 1 year. Any one can help?
ms_unicorn
Former Employee
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223 Messages
11 years ago
Hello, babybluejj!
Thanks for posting. I'm sorry to hear your reward card expired a year ago. We would be happy to review your account and explore your options, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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