Contributor
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3 Messages
2 bills for one phone number
Does anyone know how to get a mistake made by att corrected? I am being billed for a landline with the same number as my uverse number. Hours spent with the 1-800 people with no corrective action taken.
Signaladviser
Guru
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257 Messages
10 years ago
Hello @BothOfUs,
Send a message to ATTCustomerCare with the link in my signature. Please include your Name, Account Number, Phone Number, and a good time to reach you. Be sure to check for their reply at the top right corner of this page, and be sure to check in your email in case their message goes there.
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BothOfUs
Contributor
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3 Messages
10 years ago
hope they can fix it.
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Signaladviser
Guru
•
257 Messages
10 years ago
Hello @BothOfUs,
Be sure to post back here if they fix your problem.
Good Luck, have a nice day.
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BothOfUs
Contributor
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3 Messages
10 years ago
Finally fixed. After 2 months and at least 10 phone reps whose jobs are to play "sell something else" the customer care from this forum has taken care of my problem. So, a BIG Thank you! At least we know they have one employee who can think, read, hear and reason.
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