Contributor
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1 Message
Adult Content Charges
This would be a second or third time I have been billed over a hundred dollars in adult content charges on my bill.
Last time i called it in, i was told a technician would have to validate that the contect was not viewed on our devices for an account credit. I will seek credit once more, but more importantly how do I restrict these charges from ever occurring.
Last time i called it in, i was told a technician would have to validate that the contect was not viewed on our devices for an account credit. I will seek credit once more, but more importantly how do I restrict these charges from ever occurring.
DIRECTVhelp
Community Support
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255K Messages
8 years ago
Hi @Santanaman,
We can look into this and can actually prevent any On Demand purchases from being made on the account. To order any On Demand items, a call must be placed. We just sent you a private message via the community forums. Click here to reply back and let us know via this thread one you have replied to the PM.
-ATTU-verseCare
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