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AT& T sales rep bait and switch tactic
I was apporched by a AT & T to switch my service from Comcast to AT & T . They ask what did i have. I said I have the 3 bundle with ALL the movie channels HBO SHOWTIME, CINMAX STARZ. they said you are paying around $ 200. / $230 i said yes. THEY said we could give you the same for a $100 less per month ( $135 per month) for 2 years for their permotion deal ( AT&T is new inyour area) along with free install and $300 visa to cover your early cancellation fee.. i said OK.
AT &T came out installed it. i started watching tv and notice i DID NOT HAVE HBO OR CINMAX. i went and check i was given the 300 package ---- cost $ 135 .and slower internet speed than what i had.SO This WAS NOT A DEAL
. I could of save the same amount with COMCAST by dropping HBO and CINMAX and slower internet speed
I tried calling the sales rep Kevin phone number Not valid did NOT GET a CALL .
DIRECTVhelp
Community Support
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255.1K Messages
8 years ago
Hello @lebozmann,
We apologize about the issues. We will be glad to look into this for you. Please send us a detailed message by clicking here. Be sure to include:
We will get back to you as soon as possible. In the meantime, let us know if you have any other questions or concerns!
-ATTU-verseCare
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