Contributor
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1 Message
ATT BILLING RIPOFF CHEATING *******
I have subscribed to ATT on Jan 2013 and my contract ended on Jan 2014. I am still having ATT U Verse with Internet and TV.
On Dec 2014 I moved and ATT did the moving and then my contract was ended on Jan 2014. My Feb billing was more and when I contacted the customer service to disconnect my service they said my contract will be ending on Dec 2015 and they have automatically extended the contract.
How can my contract be automatically extend without my approval ?
I called the customer retention and they say my contract is from Dec 2014 and it will end on Dec 2015 and I have to pay what they bill for. That is a rude customer retention repesentitive.
Can any of the Community managers look this issue?
ATT is the only company that I have to call every billing cycle to fix billing error on their part.
I was suppose to get the $75 credit and I never got that even after 3 months.
Purely ripoff customer service and Customer CHEATERS.....
mibrnsurg
Expert
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4.3K Messages
10 years ago
@BillingSaga Click the ATT Customer Care link in my signature, send the PM, explain your moving/contract situation.
Include your account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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camael
Contributor
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1 Message
9 years ago
I Totally Agree. I have had a similar experience with their Wireless Mobile.
I rarely use my Phone. Disabled International Calling, Have been paying my monthly bills and now they send me a bill for 247$ out of the blues. AT&T are Cheats. They charged me 300+ $ as my bill a few months ago. My Usage is so negligible and I rarely even use the data plan.
Daylight Robbery! AT&T are indeed CHEATS AND FRAUDS..
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