1 Message
ATT Rewards
After speaking with several agents and a supervisor today, I was told that my time to claim my $200 Visa Rewards had expired and there was nothing that could be done. Spectrum would have taken care of this. Their customer service is far superior to ATT/DirecTV. This reward was part of the reason why I switched. The sales representative said that I would receive a gift card by mail and never mentioned that I need to check my email to claim it. I'm switching back to Spectrum.
DIRECTVhelp
Community Support
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254.4K Messages
7 months ago
Hey there @Bubbowski77,
You can access your rewards, and reach out to our rewards department to get assistance with rewards card. They are the best department for answering any reward related questions you may have. For reward-related questions, please call: 800-288-9983
9 a.m. to 6 p.m. (CST), Monday through Friday.
Thank you for reaching out to AT&T Community Forums.
Mike, AT&T Community Specialist
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