Contributor
•
1 Message
ATT to me: I am altering the deal. Pray I don't alter it any further.
Signed up for Uverse on March 26 online and received the following:
Monthly Charges
AT&T Uverse High Speed Internet Max Turbo Up to 24 Mbps download
$67.00
$7.00 High Speed Internet Equipment Fee
Internet Discount for 12 mo. -$42.00
Internet Subtotal $32.00
AT&T Uverse U450 $131.00
$10.00 Receiver Fee
TV Discount for 12 mo. $36.01 Additional TV Discount for 12 mos. $10.00
Equipment 1 Total Home DVR 1 Wireless Receiver
$10.00
Television Subtotal $94.99
OneTime Charges
Internet Installation Fee $99.00
Online Activation Fee Waiver -$49.00
Wireless Receiver Fee $0.00
Uverse Activation Fee $49.00
Multiservice Installation Discount -$99.00
Here's a $10 reason to go paperless
$10.00
Receive a $300 reward card for ordering online today
$300.00
Total Rewards $310.00
$126.99 month 1
$126.99 month 2-12
$215.00 months 13+
March 28th They had us call in because they could not offer 24mbps of service so they changed us to 18mbps.. ok no problem right?
March 31st Install went smooth there techs are top notch
April 2nd I receive confirmation of my order and the following changes:
$100 Rewards
$149 for something called UVERSE450ALLINONE (instead of the reg 131 for Uverse450)
-$12 a month (really?)
-$10 Receiver fee
no charge for extra receiver because "uverseallinone"
can someone from ATT please help? If I talk to one more ATT rep who wants to be condescending im going to lose it. I have paperwork and emails confirming all this and they act like they don't give a crap. It has been 5 days since install and I am pretty much forced to take this?
ATTU-verseCare
Community Support
•
865 Messages
9 years ago
Hello,
W can look into this. Please send us a detailed message by clicking here. Be sure to include your name, 9 digit U-verse account number, phone number, and the best time to reach you.
We will get back to you as soon as possible via email. In the meantime, let us know if you have any other questions or concerns!
-ATTU-verseCare
0
0