New Member

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1 Message

Wednesday, August 5th, 2020 2:15 AM

AT&T universe mislead and worst Customer service .AT&T universe From June 28, 2019 to August 04, 2020

AT&T universe From June 28, 2019 to August 04, 2020

I will not recommend AT&T or AT&T universe or anything related to AT&T. Customer service is worst, never thought AT&T will mislead and charge me when I clearly asked for deals and was promised to get it too. For the last year, I kept calling for an $89.99 AT&T Universe deal which I asked but been charge over $150 each month. Sick of the services and promises. Switching to Comcast two year deals even better offers less than $109. Never coming back to AT&T.

I sign up for autopay never get the discount; sign up for package never get the deal. Now after one year AT&T charging me $50 more.

AT&T universe 125+ channels / 250 Mbps /Voice

 Service:  U-verse TV, Internet, and Phone
Account number: 

Bill totalfor Jul 29 - Aug 28, 2019

$149.71

Service:  U-verse TV, Internet, and Phone
Account number: 
Payment due:  08/07/2020
Bill total:  $208.95

 

 

 

 

 

 

 

ACE - Expert

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2K Messages

5 years ago

It’s U-Verse, not Universe.


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