Tutor

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1 Message

Sunday, November 9th, 2014 4:30 PM

Att web site is so slow?

Why is the Att Web site so slow. I often click a tab twice because nothing happens the first time I click. It is like I am back on the slowest DSL I ever had, now on UVERSE high speed internet. Often get a message that the site is not responding, which means I hand to log out and back in. Sometimes the problem still is there. Last night I was trying to check my bill, adding names to contact list, gave up after a while because it was taking tooooo long.

Expert

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4.3K Messages

10 years ago


@MALEPERSON wrote:
Why is the Att Web site so slow. I often click a tab twice because nothing happens the first time I click. It is like I am back on the slowest DSL I ever had, now on UVERSE high speed internet. Often get a message that the site is not responding, which means I hand to log out and back in. Sometimes the problem still is there. Last night I was trying to check my bill, adding names to contact list, gave up after a while because it was taking tooooo long.

What part of att.com, a very big website? Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Tutor

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4 Messages

10 years ago

Like every part.  Logging in. U-verse billing. Trying to change my user information it just locks up. Absolute crap.

Expert

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4.3K Messages

10 years ago


@chadf444 wrote:

Like every part.  Logging in. U-verse billing. Trying to change my user information it just locks up. Absolute crap.


The log in page came up immediately, login took a little longer than usual then navigation was usual ATT time for me.

 

Many times weekends are not the time to be changing user/plan information unlucklily. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

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1 Message

8 years ago

It's website is so slow I want to break things! Got on to pay bill and it takes 7,8 minutes to get it done! Then it never would confirm my bill was paid. Probably bc paid twice  gnats

 


@MALEPERSON wrote:
Why is the Att Web site so slow. I often click a tab twice because nothing happens the first time I click. It is like I am back on the slowest DSL I ever had, now on UVERSE high speed internet. Often get a message that the site is not responding, which means I hand to log out and back in. Sometimes the problem still is there. Last night I was trying to check my bill, adding names to contact list, gave up after a while because it was taking tooooo long.

 

Tutor

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2 Messages

8 years ago

Ya same for me site is SLOW!!

Tutor

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2 Messages

8 years ago

ya the same for me! very SLOW!!!!

Teacher

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2 Messages

8 years ago

Logging in is painfully slow. Previous site was much faster even with my older Galaxy 3. Not at all pleased as I've been a customer since 2000 when the service was Cingular. This could change my mind about switching if web issues are not addressed.

Contributor

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1 Message

7 years ago

Looks like data that is cached for the site causes slow overall experience with myatt app.  Had to delete the app data and app did run faster.  android settings > applications > myatt app > storage > clear data and cache.  Hope this helps.

Tutor

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2 Messages

6 years ago

I have the same problem.  The site is the most inefficient web page I use.   No mater what browser I use, it is just slow and very fragile.  Will die often and I have to start over.   I am tired of seeing the message to wait its working as it switches between what ever it is doing.  And why it will not work on Chrome unless all history, and cookies are cleared, or you have to run in the incognito mode (chrome).  

 

 

New Member

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1 Message

5 years ago

yep the slowest worst website on the internet can never get anything to work without trying for like 10 times I have to put my password like 3 times before it takes it wow sucky sucky site you AT&T should have a very fast website I would think so fix it


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