Contributor
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3 Messages
Best way to retain original internet cost
Hi,
Ive been a Att customer for years and just have the uverse internet now. I had tried their rival here in fort worth for a few months last year and was dissatisfied so I went back to ATT. Got a great deal for a year for $30 a month for the 3 mb service. Now that my year is up the price is up to $47 before tax. I tried customer service but the best they could give me was to double the speed (not a concern). Other than cancelling my service and renewing again is it possible to get a better rate, back when I have tv also it was relatively easy to keep a decent price. Im sure some would say $47 a month for internet is good, im used to paying $30-40 max. I loved doing the self install with ATT, no actual need for someone to come to my house and it was reasonable, thanks for any suggestions!!! I have internet at work and my phone so reinstalling and becoming a new customer is a fairly easy option...
fredds
Contributor
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3 Messages
9 years ago
Thank you kindly ive used retention service in the past and had asked the person I talked to in cs, but they just tried to keep me glued to the service that I had and didnt suggest anything else, again I appreciate this, this is a great forum! FS
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fredds
Contributor
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3 Messages
9 years ago
Was able to negotiate a fair price with retention,thanks!
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