New Member
•
1 Message
Bill Increase
I resigned my Internet along with U-Verse in AUgust of 2020 for a year. At that time my bill lowered to a realistic amount each month after it increase. now it's $50.00 more a month???
I've called 2 times and currently on hold for the 3rd time to address this issue. First time i talked to a rep and asked for amanager when I was told my promotion expired (after 2 months??). none available and was told I'd get acall back... never did. Called again this morning and talk to a rep for 20 minutes and then was hug up on. Currently on hold again....
Need to talk to a manager ASAP please.
Thank you, Robert
JefferMC
ACE - Expert
•
36.8K Messages
4 years ago
You promotion was likely 3 months, and retroactive for some period of time, meaning that you're seeing it go away less than 3 months later.
This is a AT&T Customer interaction forum. There are only a handful of AT&T Employees on these forums in any kind of official basis and cannot get to all of the posts. You'll have to hang on to your phone call.
0
Baileyjohnson90
New Member
•
1 Message
4 years ago
I’m dealing with the same thing pretty much, so sick of the (Edited per community guidelines) customer service
(edited)
0
0