Contributor

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1 Message

Monday, January 11th, 2016 7:26 PM

Bill is too high and need to lower it down

I have 4 lines of cells with AT&T and two TV's plus Internet. I pay for the phones $ 236.10 monthly and for Uverse I ilpay 105.39 monthly as well.

 

Some how one of the cell's (my daughter) purchase a cell to upgrade it (was trying to save me something) and end up getting into a contract of 2 years and an extra $ 15 charge.

 

I'm looking to lower both as possible, even if I give up the TV, and just keep the internet.

 

I appreciated any suggestions on my case.

Sincerely,  Nadia

 

 

Accepted Solution

Official Solution

Community Support

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865 Messages

9 years ago

Hi @marazitas123,

 

We would be glad to look into this for you. Here is a post that goes over several things about your bill. Check out the promotional credits section, and you can update your package to see what options are available when it comes to pricing. If still having problems, click the link at the bottom of that post to send us a message. 

 

-ATTU-verseCare

Contributor

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1 Message

9 years ago

My bill jumped from $171.92 to $184.29 to $246.31 this month.  The special discounts expired, and I wasn't notified.  I need help.  This bill is too high.  Is it possible to get a special offer that could lower this bill?  I'm on a fixed income, and I can't pay $246.31.  Thanks

Contributor

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2 Messages

9 years ago

My bill is too high. Just the longdistance charges alone is $92.83 and I didn't make any long distance calls that I know of.  Can you help? Your help line closes before I go to work and is closed when I get home from work.

Frank Simon

Account #502 228-7258 353 0483

cell phone: 502 649-9330

Contributor

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2 Messages

9 years ago

View profile
Jul 27, 2016 4:55:15 PM
 
New Member

My bill is too high. Just the longdistance charges alone is $92.83 and I didn't make any long distance calls that I know of.  Can you help? Your help line closes before I go to work and is closed when I get home from work.

Frank Simon

Account #502 228-7258 353 0483

cell phone: 502 649-9330

Contributor

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1 Message

9 years ago

I just signed up for service @ $88 a month for 2 years and I am now being charged $340. 00. I have not been able to find any one that knows about this and I've called every one & been on hold for hours every day and no one knows.I have the bundle. I was also suppose to receive gift cards as well but nothing. I'm only on here because I can't through on any #. I've called every # and stay on hold just to have someone tell me they don't know anything about my bill. I'm only a lil' over 30 days in & customer service has been horrible so far. I left another company for this bundle & I can't get the simplest questions answered. I will have to cancel if I can't find anything here because this is my last resort.

Contributor

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1 Message

7 years ago

My bill is too high.

The battery is not charging properly.


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