J

New Member

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1 Message

Thursday, December 31st, 2020 4:20 AM

Broken Remote Control

dropped in a little water in bottom of glass.  Must have shorted out.  Number on remote is S30-S1B

ACE - Expert

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36.8K Messages

4 years ago

https://www.att.com/support/article/u-verse-tv/KM1009906/

Community Support

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254.4K Messages

4 years ago

We'd be glad to help fix your remote control, @JuneParker!

 

Just to clarify, did you drop your remote control in water? And have you tried to give some time for the water to dry up?

 

We suggest that you learn how to program, troubleshoot, and find solutions for your S30 remote control, so you can get back to enjoying your service.

 

Let us if this works for you or if you require additional help.

 

Mike, AT&T Community Specialist


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