Contributor

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2 Messages

Friday, July 13th, 2018 2:45 AM

But i am subscribed to hbo

I have the u200 all included plan, which includes hbo. But, when I turn to hbo it says I am not subscribed to the channel... it worked for a couple days

ACE - Expert

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28.3K Messages

7 years ago

U200 is not an all in package.  U450 is.

 

HBO is not included in U200 and is an add-on at an extra cost.  Are you sure you're subscribed or did you get a free trial? 

 

Check you bill to see if it is a line item.  You can also check your package by using the Interactive button on the Remote, go to Account Manager then TV Service.  It will show what all you are receiving.

ACE - Expert

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36.9K Messages

7 years ago

Another possibility is that you're supposed to be getting HBO by virtue of a Wireless plan.  is that it?

 

Contributor

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2 Messages

7 years ago

Yes exactly it was a promotional thing!

ACE - Expert

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28.3K Messages

7 years ago

If it was a promo added to your UV TV service, how long was it for and when did you get it?

ACE - Expert

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36.9K Messages

7 years ago


@skeeterintexas wrote:

If it was a promo added to your UV TV service, how long was it for and when did you get it?


This is advertised as "HBO for life."  For some information see:

 

https://forums.att.com/t5/Account-Features/HBO-For-Life-amp-AT-amp-T-Unlimited-Plus-How-To-Redeem-The-Offer/td-p/5247767

 

ACE - Expert

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28.3K Messages

7 years ago

 The OP mentioned U200 but NOT any kind of wireless promo so it's unclear to what they are referring.  *shrug*


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