Tutor
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4 Messages
Can I get the Early Termination Fee Waived
I’m getting pretty tired of channels being dropped left and right. My contract ends on September 16, but I want to see about getting the fee waived to terminate my cable. Customer service is never much help on the phone, and the manager I spoke to today was incredibly rude. I no longer want to deal with the headaches that comes from U-verse cable, and I don’t see why I should pay $180 to cancel cable a little more than a month before my contract ends.
QuarryRye
Master
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283 Messages
6 years ago
@CurtisPH wrote:
AT&T will not waive an ETF because of dropped channels.
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CurtisPH
Tutor
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4 Messages
6 years ago
I just wish it wasn’t so expensive. I wish they could at least prorate the few. I’m definitely canceling ASAP, because I’m losing way too many channels.
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_xyzzy_
Expert
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3.6K Messages
6 years ago
Is this for uverse tv? If so where do you get $180 from if you have only these 2 months left on your contract? ETF on uverse tv is $15/month times the number of months remaining in your contract. So it would only be $180 if you had 12 months left.
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CurtisPH
Tutor
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4 Messages
6 years ago
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davemize
ACE - Professor
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473 Messages
6 years ago
As @_xyzzy_ mentioned, if this is for U-verse TV, the ETF is prorated monthly. No idea why the other person told you differently.
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