Contributor

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1 Message

Friday, June 28th, 2019 3:41 AM

Can’t open TCM app on firestick

I am a uverse subscriber, which includes TCM . When trying to open the TCM app on the firestick, I need to sign into my Att/U-verse account. However, activating the att link always results in an error message Unable at this time. ‘Been happening for several weeks. Solution please??

Community Support

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255K Messages

6 years ago

Hello @Wjdesmond,

We'd love to help with your issues and concerns, so let's see what we can do.
Have you tried a password reset for your Uverse account?

Doing so will prompt you for a login using the new password when going into the app, which may resolve issue.

Please let us know if it does.

Mihai AT&T Community Specialist


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