Contributor
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1 Message
Can’t open TCM app on firestick
I am a uverse subscriber, which includes TCM . When trying to open the TCM app on the firestick, I need to sign into my Att/U-verse account. However, activating the att link always results in an error message Unable at this time. ‘Been happening for several weeks. Solution please??
DIRECTVhelp
Community Support
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255K Messages
6 years ago
Hello @Wjdesmond,
We'd love to help with your issues and concerns, so let's see what we can do.
Have you tried a password reset for your Uverse account?
Doing so will prompt you for a login using the new password when going into the app, which may resolve issue.
Please let us know if it does.
Mihai AT&T Community Specialist
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