Contributor
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2 Messages
Change plan
My promotional plan will expire in 2 days! When I try to click the change plan, I want to get my current plan but with that price and it won’t let me! I am currently paying 159 a month for that plan and it is now 98 a month! Please help
Constructive
Employee
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34K Messages
7 years ago
you may just have to wait until the promotion runs out then try again
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rodnoy
Contributor
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2 Messages
7 years ago
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_xyzzy_
Expert
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3.6K Messages
7 years ago
The best way to ask for new promotions is to call the "retentions" department. Call 800-288-2020 and ask for "retentions" as you navigate down the phone tree. You will not get your current promotion but they may offer something you find acceptable.
Note, call on the last day of your current promotion.
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