Restart your U-verse receiver(s) by holding down the POWER button for ten seconds, then pressing again to restart. (This takes 5-8 minutes and will impact any DVR recordings in progress.)
Restart your Wi-Fi gateway by removing the power cord for two minutes then plugging it back in (will interrupt AT&T service).
Check for snug and secure video cables connecting your TV, gateway, and receiver.
If the error message doesn't go away, we'll look for more troubleshooting options, including troubleshooting your Fire TV.
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
We can help you fix this error code on your TV, 1slocop.
Let's start with some common quick fixes from our guide on U-verse TV error messages:
If the error message doesn't go away, we'll look for more troubleshooting options, including troubleshooting your Fire TV.
Aminah, AT&T Community Specialist
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