Contributor

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3 Messages

Friday, August 18th, 2017 10:42 AM

Constantly down

My family and I transferred to Stockton, against my better judgement we signed up for ATT Uverse internet/TV. Our service is down nearly a minute or two for every hour on. Ready to go with comcast

Community Support

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255K Messages

8 years ago

Good morning @Akmanca.

 

Hello! How are you? I am very sorry to hear your system goes down every hour for a minute or two. I am here to help you with this!

 

I am going to recommend our Troubleshoot and Resolve Tool, which can be found on our AT&T website, but I have provided you the link for this tool. This is a great tool which helps you solve the issue you are having and is also very user-friendly. 

 

If you have any other questions, please reach out to the Community Forums. Have a great week!

 

Donna V, AT&T Community Forums

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Contributor

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3 Messages

8 years ago

My reward for calling to get this resolved is no credit to account and they
removed HBO which had been given as a perk. Lesson learned " don't complain
about the bad service or it will get worse"

NEED HELP?