Consumer Feedback

I am very surprised how hard it is to leave positive feedback on this website, thank goodness I bothered to look at the forums and I hope this gets to the person who helped me.

I've been a Uverse customer for a long time, and an AT&T wireless customer even longer. I was just getting fed up with the Uverse bill going up and up to the point where I was calling to switch to a local cable company. It is directly related to your employee Aaron (sp) in Cleveland OH that I do not have to go through the hassle of switching. 

He listened to me, he spoke very pleasantly and I believe went out of his way to let me know that it mattered that I chose to stay with AT&T. If you can figure out who he is - he deserves KUDOS and with more employees like him you will be able to retain more customers.