Contributor
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1 Message
Credit Check Pass?
I ordered new TV and internet service. Provided all my personal info, set a date and time for installation. Was the credit check completed instantly or is it in process? I don't want to expect my service to be installed and be hit with a deposit fee requirement before it can be done.
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DIRECTVhelp
Community Support
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254.4K Messages
6 years ago
Hi @slanderson
If a deposit is required, usually you'll be notified by the time you finish signing up for service. We have more details about the credit check process here. If you have any other questions, don't hesitate to ask!
Aminah, AT&T Community Specialist
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hello, @Chrystina19877, we're happy to address your inquiry about getting service.
AT&T does not perform credit checks to determine whether or not someone qualifies for service.
The purpose of the credit check is to determine if a down payment, advance payment, or deposit is required.
If you have further questions about signing up for phone service, please create a new thread under the Wireless category (or Home Phone, if that's what you're looking for) so we can properly assist you.
Thank you for reaching out to the AT&T Community Forums team.
Aminah, AT&T Community Specialist
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