KathyP42's profile

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Wednesday, March 23rd, 2022 4:41 PM

Direct TV Stream

I had UVerse450, I ordered Direct TV Stream back in January. I am still be charged for UVerse450. Do I need UVerse450 still? I was under the impression this would be eliminated.

Accepted Solution

Official Solution

Employee

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34K Messages

3 years ago

you dont need the tv services but still need the internet services. call and cancel the tv portion but stress that you need to keep the internet portion returning the boxes alone does not stop services you must call. keep in mind they  dont prorate the final month

ACE - Professor

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1.5K Messages

3 years ago

@KathyP42 
Did you return your settop boxes including the DVR?  U-verse TV is a separate product and you likely would have to talk to someone at the 2020 number to cancel the service.   


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